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  • Jono Nourse Jono Nourse
  • 06 Nov, 2026
    • weekly-update
    • product-updates
    • changelog
    • model-selector
    • metabase-integration
    • marketplace-agents

What's New This Week: 31 October - 6 November 2026

Auto now has a model selector, with Opus 5.5 as the recommended default, and Metabase joins Autohive. You can also chat with Autohive Marketplace …

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  • Jono Nourse Jono Nourse
  • 02 Nov, 2026
    • ai-customer-support-agent
    • human-in-the-loop
    • help-centre
    • knowledge-base
    • least-privilege
    • customer-support
    • ai-agent-security
    • privacy

AI customer support agent design: Draft replies, human sends

A design for an AI support agent that drafts first replies from approved articles, with a named person checking and sending each one. This is an …

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  • Jono Nourse Jono Nourse
  • 30 Oct, 2026
    • weekly-update
    • product-updates
    • changelog
    • webhooks
    • workflow-duplication
    • cross-device-queue

What's New This Week: 23 to 30 October 2026

Auto can create and manage webhooks and check run history for troubleshooting, and queued messages persist after you close a browser tab. You can also …

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  • Jono Nourse Jono Nourse
  • 29 Oct, 2026
    • ai-agents
    • agentic-ai
    • agent-governance
    • human-approval
    • survey-analysis
    • gartner
    • kill-switch
    • cio-survey

Gartner: 71% expect to deploy AI agents within a year, 21% have governance in place. Where 'good drag' belongs

Gartner says 71% of organisations expect to deploy agentic AI within 12 months and 21% have governance in place. The post argues friction belongs at …

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  • Jono Nourse Jono Nourse
  • 29 Oct, 2026
    • zapier-alternatives
    • zapier
    • n8n
    • autohive
    • workflow-automation
    • automation-worksheet
    • automation-pilot
    • nz-small-business

Zapier alternatives or staying put? A worksheet for your Zaps

A worksheet for small NZ teams on Zapier to sort each Zap into keep, review candidate or retire, with a draft-only pilot to measure real usage before …

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  • Jono Nourse Jono Nourse
  • 26 Oct, 2026
    • agent-skills
    • agentic-ai-foundation
    • linux-foundation
    • anthropic
    • open-standards
    • skill-governance
    • ai-agents
    • business-operations

Agent Skills standard donated to the Agentic AI Foundation: what to check

Anthropic donated the Agent Skills standard to the Agentic AI Foundation on 22 October 2026. Here is what neutral hosting tells you, what a skill …

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